Cancellation & Refund Policy
At Invisible Ink Aesthetics, we value your trust and aim to provide clarity regarding our cancellation and refund policies. Please read the following guidelines carefully to ensure a smooth experience.
Booking Deposits
A non-refundable deposit is required at the time of booking to secure your appointment.
This deposit will be deducted from the total cost of your treatment.
Your booking is not confirmed until the deposit is received.
Cancellation Policy
We require at least 48 hours’ notice to cancel or reschedule your appointment.
Cancellations or reschedules with more than 48 hours’ notice may transfer the deposit to a new appointment .If less than 48 hours’ notice is given, the deposit will be forfeited.
Refund Policy
Deposits are non-refundable under any circumstances, including a change of mind.
Treatment fees are non-refundable once a service has been performed. Results vary between clients and are not guaranteed, as factors like skin type, lifestyle, and aftercare play a significant role in healing. As such, refunds are not offered for unsatisfactory results.
If you experience an adverse reaction, please contact us immediately for support. Refunds for medical reasons may be considered on a case-by-case basis with appropriate documentation.
Rescheduling Appointments
You may reschedule your appointment once without losing your deposit if you provide at least 48 hours’ notice.
Further reschedules or repeated changes may result in a new deposit being required.
No-Show & Late Arrival Policy
Please arrive on time. If you are more than 15 minutes late, your appointment may be rescheduled, and your deposit forfeited.
Clients who do not show up for their scheduled appointment without prior notice will result in the loss of their deposit. We appreciate your understanding.
Contact Us
If you have any questions regarding our cancellation and refund policies, please feel free to reach out. We are here to help you every step of the way.